Basic Monitoring with Basis On-Demand Services
Many organizations need to continue to increase utilization and effectiveness of their internal basis staff, or keep them challenged with new activites and projects in order to retain them. Many rudemantary tasks can be handled by these individuals with their eyes closed but keep them from growing in new directions or to assist project teams with new efforts. This is the environment when our Basic Monitoring service is in high demand.
We monitor a set of agreed SAP items according to an agreed schedule and report back to your staff any deviants. Then either your team or ours can react to resolve any issue or potential issues.
Monitoring activites:
- Routine agreed operations checklist items for production, quality and development per instance
- Notification of findings via service desk
- Selective service reaction via service desk
- Backup knowledge of your system and environment for Basis resource vacations or sickness
- Risk mitigation for critical basis resources
- Additonal support structure to augment you staff as needed
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