Services

Application Support

The itelligence SAP Application Managed Services (AMS) team is comprised entirely of seasoned, dedicated consultants who specialize in SAP implementations and support. In addition to being systems experts, they are also business professionals who understand industry specific process and requirements. 

A dedicated full-time employee team ensures your company is working with the same resources every time.  This allows our team to learn your business, your system and develop relationships with your personnel – essentially becoming an extension of your team.

After SAP go-live, companies typically concentrate efforts on stabilization and support; however many times the real value of SAP lies in the unrealized functionality that allows for actionable data and competitive advantages. 

Utilizing traditional Application Managed Services (AMS) providers for this stabilization and support causes many companies to fall into the trap of only “keeping the lights on” and not really utilizing SAP.  The itelligence SAP Application Managed Services Application Support Team allows companies to tap into a single pool of dedicated resources for support, enhancements, and optimization to ensure your investment in SAP is maximized.  Unlike traditional AMS models that have a team that handles issues and a different division that works on on-going projects, SAP Application Managed Services uses the same resources to provide unmatched resource continuity to our customers.

 

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    The Case for Managed Services: What Happens If Your SAP System Goes Down? Download pdf
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    Support - Upper-Mid Market Start video
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    Maximizing ERP Return on Investment with On-Demand Support Services Get the brochure Download pdf
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    Application Managed Services Flyer Download the brochure Download pdf
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