Remote Application Support
itelligence's Remote Application Support team provides world-class functional support and exceptional value for any company that has installed SAP but needs to augment or outsource its support needs.
Clients can get expert SAP assistance on demand, in any functional area, without incurring travel expenses. Our support team is comprised of seasoned SAP consultants who combine a high level of business knowledge and project experience. Lean on itelligence’s friendly, accessible and always available Support group to help your business evolve and grow.
Services included:
- Second level help desk support
- Incremental functional (configuration) changes
- Design and code new custom list or extract reports
- Remote informal training via Web conferencing
- OSS Note Application
- Ad-hoc Basis Issue Resolution
Key Benefits:
- Client can focus on core business and keep strategic resources working on value-added activities.
- Get the right resources focused on your issue right now – we provide capacity at your fingertips. No need to hire staff, bring in consultants or let issues linger.
- Support is paid in predictable equal monthly payments while support can ebb and flow as needed.
- Support can help resolve nagging issues that often go unaddressed, remove barriers to efficiency and productivity and improve user satisfaction.
References
- Batavia Transmissions
- Holland Corporate
- Mullins Foods
- Armacell
Contact
For additional information, feel free to contact us via phone, fax or email.
Phone:
513-956-2000
Fax:
513-733-8855
Information
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